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Watch.Coach.Win.

coach your employees with a visual tool.

%
Of All Information Transmitted To The Brain Is Visual.
-3M
%
Adding Visual Content Increases Recall Capability Up To Sixty-Five Percent.
-Thermopylae Sciences
%
Adding Visual Content Increases Recall Capability Up To Sixty-Five Percent.

-Visual Teaching Alliance

Excellence Is No Accident With The Right Tool.

Gamefilm: (ga·me·fi·lm) (n)

1. A video compilation of highlights from a sporting event.

2. A tool used by coaches to help athletes improve their performance by visually examining technique, ability and patterns.

 
(ga·me·film·for·bus·in·ess) (n)

1. A hidden video recording from the customer’s perspective, showing the objective and authentic inner workings of business.

2. A tool used by business owners to improve customer experience by coaching to objective, quantitative results.

 

See What Your Customer Sees.

Shoot.
Capture Highlight Video of your Business.
Score.
Breakdown and analysis of the experience.
Coach.
Watch the Film, take notes, coach your team.
Repeat.
Track the  improvement and results.

Customer Service Matters.

%
of buying experiences are based on how the customer feels they are being treated.
-McKinsey
%
of customers share good service experiences with others.

-Zendesk

%
of customers will repeat business after a good service experience.

-Kissmetrics

%
of customers will spend more to get good customer service.
-American Express