coach your employees with a visual tool.
0
%
Of All Information Transmitted To The Brain Is Visual.
-3M
0
M
A single minute of video is worth about 1.8 million words.
-Forrester
0
%
Viewers retain 95% of a message when they watch it in a video compared to 10% when reading it in text
-Insivia
Excellence Is No Accident With The Right Tool.
Gamefilm: (ga·me·fi·lm) (n)
1. A video compilation of highlights from a sporting event.
2. A tool used by coaches to help athletes improve their performance by visually examining technique, ability and patterns.
(ga·me·film·for·bus·in·ess) (n)
1. A video recording from the customer’s perspective, showing the objective and authentic inner workings of business.
2. A tool used by business owners to improve customer experience by coaching to objective, quantitative results.
See What Your Customer Sees.
Customer Service Matters.
%
of buying experiences are based on how the customer feels they are being treated.
-McKinsey
%
of customers share good service experiences with others.
-Zendesk
%
of customers will repeat business after a good service experience.
-Kissmetrics
%
of customers will spend more to get good customer service.
-American Express